Information for hotel guests: COVID-19 update

The well-being of our guests and staff is of utmost importance

In response to changing market conditions, the Hotel Srebrny Dzwon makes every effort to ensure security and flexibility during these difficult times to our guests and employees.

Our commitment to cleanliness:
We take hygiene and cleanliness standards very seriously and take additional steps to ensure the safety of our guests and employees. Every day our hotel makes every effort to meet the latest hygiene and cleaning guidelines. The health and safety measures at our hotel are designed to combat a wide range of viruses, including COVID-19, and cover everything from hygiene to hand washing and cleaning product specifications to cleaning procedures for guest rooms and common areas.

The concern and knowledge of health, and safety issues are essential to an effective cleaning program:

• Hand hygiene: proper and frequent hand washing is essential to help fight the spread of viruses. In our daily meetings with our team, we remind everyone that cleanliness begins with this simple act. This is important for the health of our guests and employees
• Ongoing training: in addition to training on cleaning and hygiene protocols, hotel staff are also receiving enhanced COVID-19 awareness training.
• Employees have temperature measured before starting work.

Cleaning products and washing and disinfection schedules:
In our hotel we use cleaning products and schedules of washing and disinfection that are effective against viruses:

• Guest rooms: the hotel uses the appropriate products to wash and disinfect the rooms, each time after the guests check out and before the arrival of the next guests, with special attention to items that need to be touched.
• Public places: the hotel has increased the frequency of washing and disinfection in public places, with particular emphasis on the reception counter surfaces, door handles, public bathrooms, as well as room keys. In addition, public spaces are ozonated.
• Facilities: in areas where employees work "behind the scenes", we increase the frequency of cleaning and focuses on touch-sensitive areas such as staff entrances, changing rooms, laundry rooms and staff offices.